Privacy Policy
Effective Date: February 28th, 2025
At Sweet Africa Global LLC (“Company”, “we”, “us”, or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website at sweetafricaglobal.net or our booking system at book.sweetafricaglobal.net.
Information We Collect
We collect personal information that you voluntarily provide when booking a service or creating an account, including your name, email address, phone number, and service address.
We also automatically collect non-personally identifiable information such as browser type, device information, and IP address to improve our booking system's performance and your experience.
How We Use Your Information
- Schedule, manage, and fulfill your cleaning service bookings
- Process payments securely through Stripe
- Send appointment confirmations, reminders, and service updates
- Respond to your inquiries and support requests
- Improve the functionality and experience of our booking system
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to service providers who assist us in operating our booking system and delivering services, and they are bound by confidentiality agreements.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including platform providers, phone companies, and other vendors who assist in delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Payment Information
Payment card details are collected and stored securely by Stripe, our payment processor. Sweet Africa Global LLC does not store your full card number. By providing your card details, you authorize us to charge your card after your service is completed.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Choices
You may opt out of marketing communications at any time by contacting us directly or following the unsubscribe link in any email we send.
Cookies
Our booking system may use cookies to maintain your session and remember your preferences. You can control cookie settings through your browser.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about how your information is handled, please contact:
Sweet Africa Global LLC
Phone: +1 (323) 990-0411
Booking: book.sweetafricaglobal.net
Website: sweetafricaglobal.net